KYC Rules on the CricketBook
To ensure the highest level of security, we require all our users to provide certain documents to verify their accounts. Please note that the identification procedure must be completed before the user can make transactions and use the services of our platform.
Why Do I Need to Provide Documentation?
There are several reasons for our commitment to fair practices and obeying local laws:
- Our commitment to social responsibility in online gambling. All our users must be over 18 years of age, and under the terms of our license, we are required to verify this;
- As a respected international company, we have a vested interest in ensuring that all transactions are as secure as possible;
- Our payment systems require that our policies comply with international banking standards. Having a confirmed business relationship with each user is imperative to protect all parties. Also, our licensing agreement obliges us to comply with these requirements.
Accurate confirmation of your account details avoids problems with “lost payments.” It can take weeks (sometimes months) to find, refund, and resend funds using the correct details, which also incurs additional fees from our payment processors.
What Documents Do I Need to Provide?
PROOF OF ID:
Note: A color copy of a valid government-issued ID (driver’s license, passport, ID card, or military ID).
Proof of Address
A copy of a recent utility bill showing your address
Note: If your government-issued ID contains your address, additional proof of address is not required and may be required depending on the withdrawal method selected.
When Do I Need to Provide These Documents?
It is important to us that your transactions run smoothly and without delay, and Cricketbook asks that you do not delay in providing the required documents. These measures are not only to verify your identity prior to any financial transactions but also to enable you to continue to use our site services, including making deposits and betting, without hindrance. Please be aware that without proper documentation, all your current and future withdrawals will be suspended and funds returned to your gaming account, and you will be notified of any such changes immediately via our alert system.
How Can I Send You These Documents?
To send documents, simply use a scanner or high-resolution camera to capture clear images of your documents, save them as JPEGs, and upload them via our secure web form, and we guarantee privacy and security at every step of the process.
How Do I Know My Documents Are Safe With You?
We recognize the importance of keeping your personal data secure, and throughout the verification process, your documents are protected by state-of-the-art encryption methods, ensuring absolute privacy and security as we ensure the strictest confidentiality when processing any data we receive from you.
We value your trust and strive to make Cricketbook.com a safe place for all our users, and if you have any questions or suggestions regarding our policies or any other aspect of our service, we are always open to feedback through the communication channels available on the website.